Item Replacement Policy
I lost my item! What do I do?
If you have lost an item in a way that is not supposed to happen, please immediately open a ticket. A developer will be able to look at your report and replace your item.
If you lost your item by simply putting it in a chest and forgetting where you put it, or by dropping the item somewhere, you can have a staff member find your item with a quick lookup.
If you lose your item in a vanilla way, it will not be replaced. Example, you dropped your item in lava.
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